Our Quality

Rapid Rivet & Fastener Corp. operates a Quality System in accordance with the ISO 9001:2000 and the AS9100-C Rev B standard “QualitySystems-Model for Quality Assurance in accordance with aerospace requirements for Distribution and Servicing”.

Mechanical Piece

Find More Info On DOD QSL Approval

Rapid Rivet & Fastener Corp. recognizes its responsibility as a master distributor of fasteners and rivets to government, aerospace and commercial industries. Our quality management system aims to enhance customer satisfaction through the effective application of our system which includes processes for continued improvement of the system and its assurance of conformity to customer and applicable regulatory requirements.

AS9001C Certificate     TRAC Number

Rapid Rivet has been reviewed by its major aerospace customers and has gained approval by meeting or exceeding the requirements of all such Quality System inspections. Chemical and Physical test reports are available on all inventory items with full traceability to the manufacturer of record.

Click here to take a Customer Satisfaction Survey

Testimonials

"Your sales manager helped me with a last minute order yesterday. He pushed the UPS Red shipment through and I was able to exceed my customer's expectations because he exceeded mine."

- Aeroworks, Inc.

"We have been a customer of Rapid Rivet since it’s opening in 1985.  As a buyer for the last 6 years, I have gone to Rapid Rivet for all of our rivet needs.  Your sales staff is always courteous and helpful with all of my questions and on top of our customer service needs.  I would recommend Rapid Rivet as a reputable source of supply."

- Kaytech Industries

See Purchase Order Terms And Conditions

Customer Reviews

We're proud to share the experiences of our valued customers. It's part of our mission to deliver exceptional customer service, and it's your reviews that tell us how we're doing. We appreciate the feedback you provide and look forward to giving you a great experience when you choose us.

Kenny Sheehan
05/31/2018
We did not order product, we are still awaiting award.
Benny Johnson
05/31/2018
Needed to know how many each were in a pound of rivets. Mr. Al Felice, responded the next day, great customer service.
Benny Johnson
05/31/2018
I need to know how many single rivets were in a pound. I got a result the next day. Thanks for being so prompt.
Tracy Smith
04/25/2018
I have always received the pricing that I needed from Rapid Rivet.
Katy Parsons
04/24/2018
I appreciate the quick responses when I send over an e-mail. Nothing is more frustrating than vendors who take a week to get back to you. Any time I have contacted anyone at Rapid Rivet, they have done a nice job responding to my request and any questions I might have. Thank you!
Thomas Newcomb
04/23/2018
Item as discribed
Luke Ortiz
04/23/2018
I have worked with both Kevin and Boris. They were both very helpful.
John Francis
04/23/2018
pleased with the service pricing is reasonable most of the time
Andrew Danzl
04/23/2018
Responsive to RFQs - Thank You
Peter T.
04/23/2018
Fast response to RFQ. But no stock on items.
Patrizia De Gregoriis
04/21/2018
Hello Sirs We are producers of rivets an rivet nuts with a wide stock in Italy at special conditions . I have contacted you to know if you want to talk about a mutual cooperation. Please contact me any time thank you
Lorelyn Vargas
04/20/2018
timely response
Stephanie Murphy
03/20/2018
Kevin is ALWAYS on point! He is courteous and really knows his products! I've never had a problem with product or shipping, the Rapid Rivet team is wonderful!
Sanjeev Varman
02/27/2018
GOOD EXPERIENCE.
Lisa Meyer
02/27/2018
Never had any issues. Great inventory of rivets.
Roland N343
02/27/2018
Rapid provides great service !!!
Anthony Maratta
02/27/2018
I enjoy working with Michael. He is always very responsive and always works with me if I need any help.
Lissette V.
02/26/2018
continue to do good work
Robert N329
02/26/2018
Sorry , no longer in business now for two years. Bob
Matt Zink
02/26/2018
good experience.
Patrick Saverino
02/26/2018
No matter who takes care of my requests, always fast and friendly service.
Diane Shaw
02/23/2018
I have been dealing with Rapid Rivet for many years. They have always been prompt, efficient and courteous.
Lessie Williams
02/23/2018
THERE IS ALWAYS ROOM FOR IMPROVEMENT
Jeff Nishi
02/23/2018
fast quotes, good prices
Maggie N334
02/23/2018
Our products aren't typically stocked in quantities required but most times there is some stock. Great group to work with!
Misti N339
02/23/2018
Service is always fast and parts are always on time.
Tim Cronce
01/24/2018
Appreciate the great customer service from Rapid Rivet! Quote turnarounds are quick, inventory and pricing sets you aside as a leader. Any "special" obsolete spec has always been answered with a solution to an alternative. Well done, keep up the good work!
John Bishop
01/23/2018
Very Good
Corrine Mela
01/23/2018
Pleasure working with you
Rostislav Kovalskiy
01/22/2018
Quick response, great service in a timely matter. Definitely would recommend Rapid Rivet. Always feel like they care about customers and give very reasonable pricing.
Kathy Bonanno
01/19/2018
Never had a problem, fast quote on time deliveries
Kim Morris
12/21/2017
Reliable
Denise Glendenning
12/21/2017
Excellent Vendor - Friendly and informative sales force!
Alex Wallace
12/21/2017
always prompt quote replies. material delivered as quoted
Dave Strieder
12/20/2017
Responses are quick, parts are packed properly, deliveries are on time, never a problem.
Jason Paine
12/20/2017
Borris is always quick to respond, always appreciated
Tom Tyson
12/20/2017
Nice to work with, online pricing option would be nice, save time and labor
Eugene Boland
11/30/2017
good company glad to have you as a supplier
Sedat Deniz
11/30/2017
Thanks for kind support just wish you improve delivery times Best Regards
Suraj Asnotikar
11/29/2017
We are happy with support from rapid rivets.
Steve Baker
11/29/2017
Had what I was looking for.
Dick Burkhardt
11/29/2017
good company. they do fine. do not have the opportunity to work with Rapid very often.
Magdalena Beristain
11/29/2017
thanks
Steve Buck
11/29/2017
Been doing business with Rapid for decades. Good pepole always meeting my needs
Christophe Dimeck
11/29/2017
Good service, good pricing, just wish responses would be faster and all the time.
Jesse Brewer
11/28/2017
GREAT
Stephen Smith
10/30/2017
good
Colleen Sabatello
10/24/2017
Always a pleasure working with Rapid Rivet. Borris is great........I always receive my quotes back quickly, good pricing and great service.
Fadly Ade Widhantra
10/23/2017
More improve on delivery time.
Jim Rich
10/20/2017
ALWAYS HELPFUL, PARTS ARRIVE AS QUOTED AND ON TIME. RELIABLE SERVICE.
Eddie N.109
10/20/2017
It's has always a pleasure to Deal with Rapid. Eddie Peck
Laura Depalo
09/27/2017
Very prompt feedback to our requests. Support very appreciated.
Roberto Graglia
09/27/2017
good
Alessia Albarello
09/26/2017
I receive in quick time the quotation and the delivery is on time
Steve Hibbard
09/25/2017
Always quick replies and almost always have what we need in stock. Competitive pricing. Rapid and Rocket Air have always worked will together.
Aj Sampson
08/25/2017
No complaints.
Deborah Wolfe
08/25/2017
Very dependable and reliable. Always glad when I need to get a quote to find that it is for Rapid Rivet.
Gregg Mills101
08/24/2017
Always a pleasure dealing with your company - I wish we could convert more of your quotes to orders - GM
Steve N.1
08/24/2017
Michael has been great! He's very responsive to all our requests and is willing to work with us when needed.
Roman Didytch
07/25/2017
Worked with Kevin for years. Quotes are always turned around quickly. Quality is always top notch. I would recommend them to anyone! Keep up the great work.
Roman Didytch
07/25/2017
Rapid is our go to for Military Rivets. Kevin is always quick to respond. Quality is always top notch. I would recommend them to anyone
Daniel Cuello
07/25/2017
Terrific services, from the quote to the delivery everything on time
Mitchell Duncan
07/25/2017
very quick response times, always have an answer, haven't had any problems of any sort.
Sonja Dakdduk
07/24/2017
Always helpful!
Rudy N146
06/30/2017
I am always happy to work with Rapid Rivets!
Jackie Bandy
06/27/2017
No issues, always friendly when communicating.
Jamie Sluggett
06/27/2017
Always a pleasure to deal with Rapid Rivet, great customer service. No complaints :)
Jessika Roberts
06/26/2017
I have only place one order in the past year, but I did not have any problems with it. Our sales rep is easy to work with.
Cherry Pruitt
06/26/2017
I have always received excellent service and products from Rapid Rivet.
Monica Marcial
06/26/2017
Great service and products!
Eyal Tzfony
06/25/2017
Received good service from Borris
Amilcar Paiz
06/23/2017
Quality Product
Behnam Farzam
06/23/2017
I do not have an order number or part number to review, cannot track any order without this information, thanks,
Mona Miklas
06/23/2017
Great service, great quality!
Elena Seewagen
06/23/2017
would definitely come back
Cecilia Maciel
06/23/2017
keep up the good work!
Scott Mueller
06/22/2017
Nice group of people.
Lorrie Serrao
06/22/2017
Staff is always helpful and knowledgeable. Great customer service.
Debbie Petriello
06/22/2017
Rapid Rivet has always been a pleasure to work with. Borris Bailey is always there to help with any questions i have had over the years. Orders come in on time as promised. Thanks Rapid Rivet for always a job well done.
Mike Miller
06/22/2017
GREAT COMPANY TO WORK WITH
Elizabeth Shea
06/22/2017
Great customer service.
Moiz N13
05/23/2017
In general we were satisfied only problem was that not always we got answer to Our inquiries
Lori Huff
05/23/2017
Kevin is great-superfast! We can always count on Rapid Rivet.
Tony Casillas
05/23/2017
Always excellent services
David J Larson
05/23/2017
The service was excellent and we received the parts in a timely manner. All of the paperwork was in order and we look forward to other opportunitie to work with you in the future.
Caroline Jumeau
05/23/2017
We asked if we can buy inventory at a price break cost and we were told that it was not possible. A bit disappointing. Caroline
Mike Di Silvestre
05/23/2017
VERY GOOD
Sallie Atchley
05/22/2017
First rate service for many years. always appreciate you guys.
Chase Chodzko
05/22/2017
Quick responses and most of the rivets I've asked for have been available in stock! Very happy with my service as a whole.
Audrey B.
05/22/2017
ALWAYS ENJOY WORKING WITH YOUR TEAM !
Dominic Kearney
05/22/2017
Wonderful all-round service! Although not their biggest customer, Rapid Rivet is our go-to supplier of rivets. Would highly recommend.
Larry N137
05/22/2017
Our inside contact is: Dan Rourke, very pleased with his quick responses and excellent knowledge of any rivet questions we may encounter.
Mike D.
05/22/2017
Always helpful and knowledgeable
Ray Amill
05/22/2017
Rapid has always been good in my dealing with.
Jan Hardesty
05/22/2017
Borris is always very quick to answer all my inquiries and deliveries have been on time
Keoke Cotner
05/22/2017
ALWAYS A PLEASURE TO WORK WITH THIS DISTRIBUTOR
Mikela Ren
04/25/2017
Always follow up very closely.
Banu Top
04/25/2017
As KPW we only asked quotation and we did not purchase any material from Rapid Rivet so I can not survey. Thank you,
Jerry N.116
04/23/2017
Always a pleasure to do business with!
Dwight Malik
04/21/2017
Knowledgeable, quick and precise in every step, made dealing a pleasant
Andrew Kol
04/21/2017
All were excellent !
Scott Hamby
04/21/2017
Quick response and fast service.
Jeff Staten
04/21/2017
great folks and great service. always about 15% higher than Sierra Pacific when lead time counts I purchase from Rapid but i must follow the almighty dollar most of the time
Hun Lee
04/21/2017
always a great experience
Jim Sivright
04/21/2017
Every time I deal with Rapid Rivet, it is a good experience.
Rachelle N.109
04/21/2017
We really have not worked with your company too much but the times we have the service was good. Customer service experience was friendly.
Kathie Henderson
04/20/2017
great job love working with you!
John Michaels
04/20/2017
Have never had any problems
Mari K
04/20/2017
Kevin is great sales rep! Very quick answers and customer service, even we buy small QTY.
Ian Sodikoff
04/20/2017
I'ts been a pleasure to work with your company. I usually speak with Borris who is very helpful. I highly recommend this company.
Josephine Lombardo
04/20/2017
kEVIN ALWAYS TRIES HIS BEST TO HELP US.
Ken Burdett
03/29/2017
The right product, on time, inexpensive and it performed as expected.
John Francis
03/27/2017
PROMT REPLY TO RFQ'S
Asif Merchant
02/22/2017
Always a pleasure to work with the sales team at Rapid Rivet. We've been happy customers for 20+ years.
Jim Murphy
02/21/2017
Good Work
Jim Whaley
02/21/2017
always a good experience
Luis Henry Mosquera Nino
02/20/2017
there are not to much military reference that I need.
Mariana Oprea
02/20/2017
good source of products! keep up good work!
Mindy Eubanks
01/25/2017
Always to notch service. (Yep I am Southern)
Zoe Jones
01/25/2017
It was discovered we did not need the Rivets after doing more research. I was very pleased with the prompt reply in getting a quote back to me.
Kevin Krueger
01/25/2017
One of our best suppliers.
Kia Bowie
01/25/2017
KEVIN COLES IS ALWAYS VERY QUICK WITH PRICING AND I APPRECIATE HIS ASSISTANCE WITH MY INQUIRES.
Sue Batson
01/25/2017
Great Customer Service
Amanda Long
01/24/2017
We enjoy the fast response time
Miryan Chicaiza
01/24/2017
Very good service
Pat Angelidakis
01/23/2017
We are very happy with Rapid Rivet and the service they provide.
Madoka Maeno
12/21/2016
Our main contact person who is Kevin is the best! He is very hard worker and we truly appreciate him from bottom of our hearts... Thank you very much for strong support our customer!
Sunny Yang
12/21/2016
The response was so quick and accurate. Al was kind and helpful.
Kitt Theisen
12/21/2016
Rapid Rivets has always been quick to respond to our requests. Items received always had the certifications.
Deena Russo
12/21/2016
Great job
Helen Pettit
12/20/2016
Great company to deal with!
Teresa Misiano
12/20/2016
Very pleased with their service. Kevin response quickly. Friendly representatives.
Tiffany Cervantez
12/20/2016
VERY HELPFUL
Dennis Mertens
12/20/2016
Professional
Stephen Simmons
12/20/2016
It's always easy working with Rapid, Borris responds so RFQs and other requests. quality and documentation is outstanding.
Marsha Young
12/20/2016
Very pleased with service, product quality and our rep.
Sue N.127
12/20/2016
Very pleased with the service I received.
Omri N.115
12/20/2016
VERY GOOD
Chiyoko Nakagawa
12/19/2016
Prompt quote, speedy process, on time delivery, all these are great help for us. Thank you so much!!!
Masatoshi Nishizaki
11/14/2016
Kevin Coles is fantastic! Thank you.
Robert Horton
11/14/2016
Love it!!!
Sabrina Deschamps
11/11/2016
Quick quote response. Quality products. Great company to work with.
Joel N.125
10/26/2016
Good Vendor
Lyn Tafs117
10/25/2016
Thanks
Andra Opris
10/25/2016
Quality products, rapid service
Erick Ibarra Nevarez
10/14/2016
Test
Dashiel Alejandro Rodriguez
10/14/2016
The only you need is to have will call. Only that!
Keith M Lomas
10/13/2016
Thanks for your continued support; look forward to continuing our business relationship.
Erick Ibarra Nevarez
10/13/2016
EXCELLENT CUSTOMER SERVICE :)
Ryan Holmstrom
10/13/2016
Great
Rashawn Merrick
10/12/2016
GREAT OVERALL EXPERINCE
Colleen Valerio 101
09/28/2016
I have dealt with Rapid for many years. The response time, delivery and quality is excellent.
Lavern Sysinger
09/27/2016
Got what was ordered on time.
Henry Rzeszutek
09/26/2016
Always quick response quality parts and delivery.
Jevon Logan
09/22/2016
Pleasure working with you guys. Thank you
Cristiana Bagetto
09/21/2016
Service is very good and I'm sorry that I cannot place orders as I would like bur unfortunately our competitors are big companies that may do lower quotations.. Any case I will continue to send enquires as your proces are more competitive respct other disitributors best regards cristiana bagetto
Robbie Chen
09/20/2016
Great response and service!
Paul Mijas
09/19/2016
EXCELENT
Ivan Lu
09/19/2016
GOOD CUSTOMER SERIVCE.
Paul J Mijas
09/19/2016
EXCELENT
Dorothy Konopko
09/17/2016
Rapid River is a reliable and trusted supplier. We at DKAero appreciate theirs knowledge and support.
Tony Arch
09/16/2016
Always excellent service.
Stephanie Dick
09/16/2016
We always receive a quick response. Parts are always in stock and pricing is great!
Rebecca Day
09/15/2016
Rapid Rivet has always been a pleasure to work with. I've had nothing but great customer service, quality products and on time delivery over the 17 years I've worked with RR. Keep up the great work!
Suzanne B.
09/15/2016
Every experience we have had with Rapid Rivet has been professional, friendly and of quality.
Dan Hunter
09/15/2016
Always a pleasure doing business with Rapid Rivet. A big thank you to Michael & Kevin for always taking great care of us !!
Rose Leyssalles
09/15/2016
Very fast quotes. Thank you
Peter Li
09/15/2016
QUALITY SERVICE AND PRODUCTS, THANK YOU.
Den Tith
08/31/2016
Responsive, professional, and always takes care of issues promptly.
Diane Wells
08/30/2016
Kevin has always given us the best service and quick responses. Great team work.
Tiffany Wilcox
08/30/2016
Quotes are always done in a timely fashion.
Gary Watkins
08/30/2016
Sales staff seems to always be helpful and usually quick to respond.
Harshad Shah
08/30/2016
One of our best vendor. 100% satisfaction. - Great service and good quality
Heather Vogler
08/30/2016
I can't complain at all. Everyone is so friendly, and I always receive great service.
Wayne Webb
08/29/2016
Just like the name says "Rapid" speedy response was great.
Larry Roecker
08/29/2016
My only wish is that when people in sales answer the phone, that they would give their first name, it just makes things awkward.
Brian Sulik
08/29/2016
our rep KEVIN gets quick answers
Nancy Szymczak
08/29/2016
KEVIN IS GREAT. ALWAYS QUICK WITH QUOTES AND ACCURATE WITH PROVIDED INFO
Jack Consenz
08/23/2016
Rapid Rivet is always prompt when answering quote requests.
David Jackson
08/19/2016
Very Good
Peter William Stolarski
08/18/2016
Rapid is great company! quick quote responses and great pricing. I personally have been to the rapid facility more then once and the staff is very friendly and helpful.
Alex Torresi
08/18/2016
Great
Jennifer Lewis
08/17/2016
great service
Wanda Marshall
08/17/2016
Rapid is an excellent source for the products they supply to Century Fasteners Corp
Wendy Morrison
08/17/2016
Rapid Rivet is my favorite vendor. I go to them with anything that they might carry. Excellent customer service.
Jeff Hunsicker
08/17/2016
Whenever a need arises for rivets; Rapid Rivet is where I go.
Len N.
08/17/2016
GREAT EXP
Janice H.
08/17/2016
Super easy to buy from!! Great product, great prices and great customer service!!! Good job Sales team (Borris)!!
Sharon Newberg
08/17/2016
RAPID IS VERY GOOD TO WORK WITH....
Billy Noboa
08/17/2016
THANK YOU FOR YOUR QUICK QUOTES
Dar Eliezer
08/17/2016
Very good service. Higher prices from the competition
Elvin Nelson
08/16/2016
I have been in this industry seen 1996, and have worked with Rapid Rivet all of that time. The relationship is one that we all strive to achieve in our life time. The aerospace industry is a tuff industry. But to have friends like Rapid Rivet, makes to much better to work in! It's been Great!!!
Venita Johnson
08/16/2016
Thank you for on time prompt friendly service
Gemma M.
08/16/2016
Michael P. is the best! He's always super fast when it comes to giving me quotes. Great prices and products.
Amanda Kravitz
08/16/2016
i always get my quotes fast.
Sahara Pacheco
08/16/2016
Kevin Cole is amazing and quick on responses.
Bruce Langdon
08/16/2016
It is always a pleasure to deal with the guys at Rapid Rivet. They are quick and helpful every time you call.
Carol-lynn Marcil
08/16/2016
YOU GUYS ARE THE BEST, HAVE BEEN DEALING WITH THEM FOR 21YRS. ALWAYS THERE HELPING ME OUT ALL THE TIME.
Al Fowler
08/15/2016
Michael is always very responsive and provides a high level of service.
John Eivazi
08/11/2016
Have always received a great service with competitive pricing and quality parts from Rapid Rivet.
Gary Denny
08/11/2016
Normally work with Kevin. He is always fast to respond. Never have late shipments.
Stacy Foster
08/11/2016
Awesome customer service, friendly & fast responses to all matters.
Mandee Buehner
08/11/2016
Rapid Rivet has always provided fast response time and knowledgeable employees.
Maria D.
08/11/2016
Response time is very quick! Kevin and Michael are great reps, always willing to help and make suggestions on alternatives if no stock available.
Joe Mancino
08/10/2016
MIKE IS THE MAN!!!
Cheryl Heard
08/10/2016
The team is very helpful, friendly and always happy to assist. Pricing is very competitive as well.
Cathy Cao
08/10/2016
AS A GOOD SUPPLIER FOR QUALIFIED FASTENERS
Patrick Chiass
08/09/2016
Solid support; appreciated
Roger Gallihugh
08/09/2016
Good response time , good delivery time, good people.
Gary Berman
08/09/2016
Hope to do more business real soon.
MARKELA ENGLISH
08/09/2016
I always enjoy working with Rapid Rivet, especially Kevin. Very rapid with timing on quotes and very detailed. Love using them for my rivet needs.
Elizabeth Cazarez
08/09/2016
Rapid Rivets always provides me with speedy quotes. Great company and great employees.
Christine Sikes
07/22/2016
I have always had a pleasant experience working with Rapid Rivet.
David Stanavich
07/22/2016
Thanks
Bill Sauer
07/20/2016
I'm in Purchasing but I do the Corporate Quoting. I am delighted to send a quote to Rapid Rivet for the quick response on my quotes. I'm also glad that Rapid is one of our Prime Suppliers and I've had no indication that your quality or deliveries are not acceptable. Keep up the excellent job you're doing for us.
Cheryl Thorpe
07/20/2016
Kevin Coles always responds within minutes when we request a quote. Rapid Rivet has excellent customer service.
Mellisa Mandill
07/18/2016
Borris is quick and the most polite sales associate I have ever spoken too.
Lilly Nguyen
07/15/2016
Very responsive! Love it!
Sean Mullaney
07/15/2016
Kev, Mike, Borris are all great!
Ty Phelps
07/15/2016
I have always had a good experience dealing with Rapid Rivet, especially when I needed something ASAP.
Minji Kim
07/14/2016
I do not have much experience doing business with Rapid, but I always did appreciate the prompt response on request for quotes. Thank you.
David Pearce
07/13/2016
Kevin Coles is always responds in a timely manner with quotes and questions. Parts are on time, correct and good quality.
Jackie Griffin
07/11/2016
good job!
Timothy Fitzpatrick
07/11/2016
Only complaint is pricing tends to be a little higher than competitors.
Saskia Kunaschk
07/11/2016
No complaints
Ahmet Altungok
07/11/2016
We´re doing not so much with Rapid. But quality and price are the best.
John Gilmour
07/10/2016
Solid company
Nirit Andren
07/10/2016
It's always a pleasure working with Rapid Rivets & Fastener Corp, a company we can trust with quality products and good service.
Andy Drumheiser
07/09/2016
I have purchased rivets from Rapid for well over a decade, and know that I can always count on receiving quality products at a good price! They are a vital part of my supply chain for the military applications my company is focused on.
Kaizer Husein
07/08/2016
Kevin has always responded to our RFQ"s with good delivery times in the past
Opal Harris
07/08/2016
Thanks for your business support.
Lester Hendricks
07/07/2016
I HAVE ALWAYS HAD GOOD SERVICE FROM ALL YOU GUYS
Dick Jackson
07/07/2016
no complants
Samantha Estrada
07/07/2016
Never have a problem , easy to deal with . Use as often as possible . Keep up the good work team :)
Zach Cohen
07/07/2016
you guys are always timely...price could be better as we have several rivet companies we go to for our client. Each order won wont be great margin but winning our business consistently will bring bottom line value. Thanks!
Paul Garay
07/07/2016
Very good experiences.
Cole Underwood
06/28/2016
Good
Charlie Shay
06/28/2016
LOVE YOU GUYS, WISH ALL THE VENDORS WERE AS FRIENDLY AND NICE TO WORK WITH. I HAVE 35 YEARS IN THIS BUSINESS AND WHEN I KNOW I CAN QUOTE YOU SOMETHING I KNOW I WILL GET A LIVE BODY AND GOOD SERVICE. EVERYONE HERE FELLS THE SAME, I KNOW THAT.
Francisco Morin
06/23/2016
Fast responses!
Dana Omiela
06/23/2016
WE LOVE RAPID RIVET!!! In my daily purchasing adventures, I deal with vendors that I would rather stick needles in my eyes than to have to give them business. Rapid Rivet is not one of them. All the R.R. CSR's are pleasant, helpful and they don't make me feel like they’re doing me a favor by taking my call. FRQ’s are always processed with a sense of urgency. We may not be they’re biggest customer, but they absolutely make us feel like #1. On-time deliveries and quality product is something we take for granted with Rapid Rivet.
Dana Omiela
06/23/2016
R.R is a great supplier to work with. I deal with vendors that I would rather stick needles in my eyes than to have to give them business. All the R.R. CSR's are pleasant, helpful and they don't make me feel like they'er doing me a favor by taking my call. I get the best competitive pricing and product has always been ontime.
Cindy Moen
06/23/2016
You are the best!
Lucas Ortiz
06/23/2016
whoever picks up the phone there (usually Kevin) is always fast and knowledgable. I like your company. Thank you for all the quotes
Len Petruzzelli
06/23/2016
Very good service.
Nicholas Prudden
06/22/2016
BORIS ALWAYS GETS BACK TO ME, GOOD CUSTOMER SERVICE.
Angela Perez
06/22/2016
Answered my questions in regards to a quote in a timely manner. Very helpful and knowledgeable. Received quotes in a timely manner. Very friendly and very courteous. I have NEVER had a problem with Rapid Rivet. I would recommend them immediately when asked.
Kavin James
06/22/2016
Excellent service every time!
Danny Roskamp
06/22/2016
Great service, still my go too
Gilbert Mariano
06/22/2016
All my dealings with Rapid Rivet over the years ahve been very positive. Kevin , Boris , Mike and all the sales team are always very helpful! Thank you for the great service!!!
Matthew Lough
06/22/2016
GREAT STAFF AND READY TO HELP
Kyle Landon
06/22/2016
Great company and very helpful.
Alma Fattahe
06/21/2016
have not received an order from my customer yet
Christopher Hagemeyer
06/21/2016
Friendly and fast, will let you know when they have-and when they dont, which is just as important1
Matthew Ainsworth
06/21/2016
Kevin responds quick and in a timely manner.
Bill Bryant
06/20/2016
RAPID RIVET IS VERY PROFESSIONAL, WORKS WITH THE CUSTOMER IF PRODUCT ISNT WHAT IS EXPECTED, WILL DO WHATEVER IT TAKES TO ENSURE ALL PARTIES ARE HAPPY IN THE END.
Jackie Castro
06/20/2016
WILL DO BUSINES AGAIN
Chris Harding
06/20/2016
GET QUOTES BACK FAST AND ALWAYS AVAILABLE FOR QUESTIONS
Jack Gronski
06/17/2016
EVERYONE IS VERY ATTENTIVE AND TIMELY REPSONSES ARE KEY, MINUTES MATTER!
Kathy Torrea
05/26/2016
KEVIN ALWAYS IS PROMPT TO GET BACK TO US, LOVE HIS CUSTOMER SERVICE.
Phillip Williams
05/26/2016
Rapid Rivet is my best source for MS type rivets and fasteners.
John Sykes
05/26/2016
no problems, replies are prompt not much more can be expected
Bob Quinn
05/25/2016
easy and fast...good job…
Doug Swain
05/25/2016
*****
Debbie Mosley
05/25/2016
great experience!
Mark Joyce
05/25/2016
I believe you should respond to all your RFQ's and not just the ones you want. Many times I never receive a quotation back nor am I notified. I am not sure how to perceive your lack of notifications on quotes. I feel like it is not important to you. I wonder then did you get my quote, did you have stock or what the deal is. I am hoping I am not just being ignored and my RFQ just thrown in the trash from the beginning. As I said, not sure how to perceive lack of notifications... positive? negative? The feeling is unsettling. Other than that part your company is great to deal with and my experiences have always been positive. I believe your company is awesome to deal with but I don't understand the lack of RFQ responses.
Rushton Loring
05/25/2016
Response time is always stellar.
Wally Nelson
05/25/2016
Wally Nelson
05/25/2016
Great response time & have always been treated with professional courtesy
Don Matthews
05/25/2016
NO PROBLEMS WITH DELIVERY AND QUALITY OF PARTS WAS GREAT SERVICE GREAT
Danielle Rowland
05/25/2016
Rapid Rivet is a very reliable company. Great service, great product, friendly people.
John K.
05/25/2016
Borris is the best!
Josh L.
05/25/2016
All around good experience!
Mike Forney
05/25/2016
Borris did a great job getting the quotes back to me, and we hope to turn them into orders in the near future.
Fernando Rivera
05/25/2016
EXCELLENT SERVICE
Nicho Flores
05/25/2016
Customer services above and beyond the industry standard. Michael and team are awesome!
Patrick Deissler
05/25/2016
nnnn
Jose Garcia
05/25/2016
Good service, Thank you !
Charlie Cudney
05/24/2016
Great customer service!
Gary Randel
05/24/2016
Always a very good response time and very helpful folks. I usually deal with Kevin Coles and he's always very helpful.
Bob Mccollum
05/24/2016
Good Company
Ron Ronkin
05/24/2016
I am the Account Manager for a handful of accounts, I cannot speak for any of the other Account Managers here. My responsibility is to get quotes for my accounts in order to quote their requirements. If the quote is acceptable, I forward it to the purchasing department to place the order.
Darrell Smith
05/24/2016
Pretty good supplier.
Lauren Renner
05/24/2016
Excellent Customer Service!
Barbara Gillian
05/24/2016
Great company to do business with!
Jim Hawkins
05/24/2016
Always call Rapid first when I have a need for rivets.
Irene Cordell
05/24/2016
Liked timely responses.
Jay Brail
05/24/2016
EASY TO DEAL WITH, QUICK RESPONSE TO RFQ'S.
Maurice Brown
05/24/2016
Good company and easy to deal with. Parts available and ready to ship for quick turnaround.
Tammy Foster
05/23/2016
Rapid Rivet staff are always helpful and courteous. They respond very quickly to urgent request and get my quotes back faster than most out there. Thanks Rapid Rivet! You guys rock!!
Khonar Safaryan
05/11/2016
Thank you!
Misty Wegman
05/03/2016
Goods arrived before expected. Very fast shipping and service. Thank you.
Mike Spell
05/02/2016
fast and responsive service
Liad Levy
05/02/2016
NINE
Rick Skadan
04/29/2016
You do a great job. Thank you
Laura Walkenhorst
04/29/2016
Great customer service.
Mengti Wang
04/29/2016
Good!
Tara N.
04/28/2016
prompt answers on quotation requests
Mohammad Rafat Ali
04/28/2016
FOR URGENT ITEMS RESPONSE TIME SHUD BE WITHIN 48 HRS. EVEN THOUGH THE ITEM IS NOT IN STOCK
Serge Nalbantian
04/27/2016
Great job on responding on all quotations. Keep up the good work.
Matt Kimbrel
04/27/2016
Great Customer service.
Gary Green
04/27/2016
Kevin Cole was very responsive to our needs
Arceli Owens
04/26/2016
Kevin is always responsive and very quick when responding.
Klaus Moser
04/26/2016
very satisfying
Cuong Le
04/26/2016
Excellent seller
Christian Gerard
04/22/2016
thanks for the support
Teya Duart
04/21/2016
Excellent service
Letty Jimenez
04/21/2016
Rapid Rivet does well. I would definitely recommend them for Rivet needs
Bob Jones
04/21/2016
I have never had anything but good, courteous service.
Mark Fronczak
04/21/2016
Thank you for your support
Patty Guianen
04/21/2016
We have not had any issues with deliveries
Anthony Cortez
04/19/2016
Quality merchandise delivered on time.
Dan Briggs
04/19/2016
As the Director of Contract Pricing it is all about quote response which Rapid does well.
Avi Ariel
04/18/2016
Rapid Rivet is responsive to our inquires and we received quality products.
Jessica Ashbaugh
04/15/2016
Anytime I call or email for a quote I get an answer right away with all the information I need.
Sheri Grochocki
03/21/2016
Great staff - mostly deal with Mark and sometimes Kevin - both are awesome
Sue Batson
03/09/2016
Good working relationship. They are responsive to our inquires.
Teresa Mazzella
03/09/2016
Rapid Rivet Family is professional, courteous and passionate for this job.
Beth Lavenziano
03/09/2016
A great company with quality products and knowledgeable staff. I highly recommend Rapid Rivet & Fastener Co.
Gaetano Vingeli
03/09/2016
Always answer quickly, and deliver on time!
Jackie Garlitz
03/09/2016
Keep up the good work!! They are responsive to our inquires.
Ersin Erman
03/08/2016
Very good customer service. They are always quick to respond and help.
Jackie G.
03/08/2016
Prompt service and always receive quality products.
Jully Alas
03/08/2016
A few items where late 15 days but not so bad. I Love submitting RFQ's with you guys; quick responses and with certs and manufacture always included in quote.
Angelo Marrano
03/08/2016
Great quality with great service. Always a pleasure working with Rapid Rivet.
Mario Borseti
03/08/2016
Quick turnaround on quotes. Quality products.
Kevin Mcmanus
03/08/2016
Good people, quality parts, at competitive prices, what more could you ask for !
Colleen Franzel
03/08/2016
VERY NICE EXPERIENCE. Products are in stock.
Daniel Weber
03/08/2016
Rapid Rivet is responsive to our inquires and we receive quality products.
Bill Sneed
03/08/2016
I appreciate the quick response I get at Rapid Rivet.
Jeff Wynings
03/08/2016
Borris and everyone in Farmington, NY do a terrific job!
Jack Digiacomo
03/08/2016
I have only went to you guys once
Andrew Slovak
03/08/2016
Sales reps are very responsive and knowledgeable. Rapid Rivet truly does live up to its name.
Peter Wallis
03/07/2016
Good experience. Fast response.
Sonia Reyes
03/04/2016
Staff is very helpful and on we get on time responses for our requests.
Paul Patrick
03/04/2016
Receive quotes quickly.
Gerry Horowitz
03/04/2016
Great to deal with. They are responsive.
Rick L.
03/04/2016
Overall ACA is very satisfied with Rapid Rivet.
Michael Spillane
03/04/2016
Always turn my quotes around quickly, and deliver on time!
Rae Decker
03/04/2016
I am very satisfied with my experience with Rapid Rivet. I would give 5 Stars!!!
Marcia Wodka
03/04/2016
Boris is extremely helpful and knowledgeable.
John Pierson
03/04/2016
great service. fast responses.
John L.
03/03/2016
Great easy to deal with company. Thank you, John
Daniele Comegna
03/02/2016
Everything OK and fast responses.
Carla Vingelli
03/02/2016
My judgment is positive
Fabrizio Primavera
03/01/2016
For us, the most important thing right now is to have a partner that responds quickly. Being able to quickly turn around a quote gives us a greater chance of closing it. Rapid Rivet does this for us.
Kathy Burless
02/24/2016
Always Prompt On Delivery, Prices Are Usually Competitive.